Betlori Terms & Conditions

Welcome to Betlori. These Terms and Conditions govern your use of our casino platform and services. By creating an account or using our website, you agree to be bound by these terms. Please read them carefully before proceeding with registration or gameplay.

Last updated: January 2025

1. General Terms

1.1 Agreement Acceptance

By accessing Betlori, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must not use our services.

1.2 Legal Age Requirement

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher, to create an account at Betlori. We reserve the right to request proof of age at any time, and accounts failing verification will be suspended until proper documentation is provided.

1.3 Jurisdictional Restrictions

Our services are not available to residents of countries where online gambling is prohibited by law. Players are responsible for ensuring that their use of Betlori complies with local regulations. We maintain the right to refuse service to players from restricted territories.

2. Account Registration and Security

2.1 Account Creation

Each player may register only one account at Betlori. Multiple accounts created by the same individual will result in immediate closure of all accounts and forfeiture of balances. You must provide accurate, current, and complete information during registration, including your legal name, date of birth, and contact details.

2.2 Account Verification

We implement Know Your Customer procedures to prevent fraud and money laundering. You may be required to submit identification documents including government-issued ID, proof of address, and payment method verification. Withdrawals cannot be processed until your account is fully verified.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be considered your responsibility. Notify our customer support team immediately if you suspect unauthorized access to your account.

2.4 Account Suspension

Betlori reserves the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or abuse promotional offers. We may also suspend accounts temporarily during security investigations or verification processes.

3. Deposits and Payments

3.1 Deposit Methods

We accept various payment methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. The minimum deposit amount is $10 for most payment methods. All deposits are processed using secure encryption technology to protect your financial information.

3.2 Payment Processing

Deposits are typically credited to your account instantly, though some banking methods may require additional processing time. You must use payment methods registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension.

3.3 Currency and Conversion

Your account currency is set during registration and cannot be changed afterward. If you deposit in a different currency, conversion fees may apply based on current exchange rates provided by our payment processors.

3.4 Responsible Deposit Limits

Betlori encourages responsible gaming by allowing you to set daily, weekly, or monthly deposit limits through your account settings. These limits help you maintain control over your gambling expenditure and can be adjusted with a 24-hour cooling-off period.

4. Withdrawals and Payouts

4.1 Withdrawal Processing

E-wallet withdrawals are processed within 24 hours, bank transfers within 3-5 business days, and cryptocurrency withdrawals are typically instant. VIP members enjoy priority processing with expedited payout times. All withdrawals require account verification to comply with regulatory standards.

4.2 Withdrawal Limits

Standard withdrawal limits are set at $5000 per transaction and $2500 per day for regular players. VIP members benefit from increased limits up to $25000 per month. The minimum withdrawal amount is $20 for all payment methods.

4.3 Withdrawal Method Requirements

Withdrawals must be made to the same payment method used for deposits whenever possible, in accordance with anti-money laundering regulations. You may be required to wager your deposit amount at least once before withdrawal to prevent payment fraud.

4.4 Withdrawal Fees

Most withdrawal methods at Betlori are fee-free, though certain payment providers may charge processing fees. Excessive withdrawal requests may incur administrative fees at our discretion to cover operational costs.

5. Bonuses and Promotions

5.1 Bonus Eligibility

Bonuses and promotions are available to eligible players who meet specific criteria outlined in each offer's terms. The welcome bonus of 100% up to $500 plus 200 free spins is available only to new players making their first deposit. Only one bonus can be active at any time unless otherwise stated.

5.2 Wagering Requirements

All bonuses carry wagering requirements that must be fulfilled before withdrawal. The standard wagering requirement is 35x the bonus amount. Free spins winnings typically require 30x wagering. Wagering contributions vary by game type, with slots contributing 100% and table games contributing 10-20%.

5.3 Bonus Abuse Policy

Betlori maintains a strict anti-abuse policy. Creating multiple accounts to claim bonuses, colluding with other players, or using irregular betting patterns to clear wagering requirements will result in bonus forfeiture and potential account closure. We monitor all gameplay for suspicious activity.

5.4 Bonus Expiration

Bonuses must be used within specified timeframes, typically 30 days from activation. Free spins are usually valid for 7 days. Unused bonuses will expire and be removed from your account. Wagering requirements must be completed before the bonus expires to retain any winnings.

5.5 Maximum Win Limits

Some promotional offers may include maximum win caps. These limits will be clearly stated in the promotion terms. Any winnings exceeding the maximum will be deducted upon bonus completion or withdrawal request.

6. Gaming Rules and Fair Play

6.1 Game Integrity

All games at Betlori use certified Random Number Generators tested by independent auditors including eCOGRA and iTech Labs. Game outcomes are completely random and cannot be predicted or manipulated. We maintain the highest standards of fair gaming in compliance with our licensing requirements.

6.2 Game Contributions

Different game types contribute varying percentages toward wagering requirements. Slot games contribute 100%, video poker contributes 50%, table games contribute 10-20%, and live dealer games contribute 10%. Specific contribution rates are listed in bonus terms.

6.3 Irregular Play Patterns

We reserve the right to investigate and void winnings from irregular betting patterns including low-risk betting, equal bet covering, or exploiting game features solely to clear wagering requirements. Such activity violates our fair play policy and may result in confiscation of funds.

6.4 Game Malfunctions

In the event of a game malfunction, all affected bets and payouts are void. Betlori will refund stakes from voided games to player accounts. We are not liable for losses resulting from technical failures, server downtime, or software errors beyond our reasonable control.

7. Responsible Gaming

7.1 Player Protection Tools

Betlori is committed to promoting responsible gambling practices. We provide various tools to help you maintain control, including deposit limits, loss limits, session time reminders, and self-exclusion options. Access these features through your account dashboard at any time.

7.2 Self-Exclusion

Players experiencing gambling-related problems can activate self-exclusion for periods ranging from 6 months to permanent closure. During self-exclusion, you cannot access your account, make deposits, or receive promotional materials. Contact our support team to initiate self-exclusion.

7.3 Reality Checks

We offer optional reality check notifications that remind you of your playing time at regular intervals. These reminders help you maintain awareness of your gambling duration and encourage responsible decision-making.

7.4 Support Resources

If you need help with gambling-related issues, we recommend contacting professional organizations such as GamCare, Gamblers Anonymous, or your local support services. Betlori provides links to these resources and encourages players to seek assistance when needed.

8. Privacy and Data Protection

8.1 Information Collection

We collect personal information necessary to provide our services, including identity verification, payment processing, and account management. All data is handled in accordance with GDPR and other applicable privacy regulations. Our Privacy Policy provides detailed information about data collection and usage.

8.2 Data Security

Betlori employs 256-bit SSL encryption to protect your personal and financial information during transmission. Player data is stored on secure servers with restricted access. We implement comprehensive security measures to prevent unauthorized access, data breaches, and identity theft.

8.3 Third-Party Sharing

We do not sell your personal information to third parties. Data may be shared with payment processors, licensing authorities, and service providers strictly necessary for platform operation. All third parties are contractually obligated to maintain data confidentiality.

8.4 Marketing Communications

By creating an account, you consent to receive promotional emails, SMS messages, and notifications about bonuses, new games, and special offers. You can unsubscribe from marketing communications at any time through your account settings or by contacting customer support.

9. Intellectual Property

9.1 Copyright Protection

All content on Betlori, including text, graphics, logos, game software, and visual interfaces, is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

9.2 Software License

We grant you a limited, non-exclusive, non-transferable license to access and use our gaming platform for personal entertainment purposes. This license does not permit commercial use, reverse engineering, or attempts to extract source code from our software.

10. Liability and Disputes

10.1 Limitation of Liability

Betlori is not liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount deposited in your account. We are not responsible for losses resulting from technical failures, unauthorized account access due to user negligence, or events beyond our reasonable control.

10.2 Dispute Resolution

In the event of a dispute, we encourage players to contact our customer support team first for resolution. If you are unsatisfied with the outcome, you may escalate complaints to our licensing authority or utilize independent arbitration services. All disputes are subject to the laws of Malta.

10.3 Governing Law

These Terms and Conditions are governed by the laws of Malta and the regulations of the Malta Gaming Authority. By using Betlori, you agree to submit to the exclusive jurisdiction of Maltese courts for any legal proceedings.

11. Changes to Terms

11.1 Modification Rights

We reserve the right to modify these Terms and Conditions at any time to reflect regulatory changes, operational updates, or service improvements. Material changes will be communicated via email or website notification at least 7 days before taking effect.

11.2 Continued Use

Your continued use of Betlori after terms modifications constitutes acceptance of the updated agreement. If you do not agree with the changes, you must stop using our services and may request account closure with withdrawal of remaining balance subject to verification.

12. Customer Support

12.1 Contact Methods

Our dedicated support team is available 24/7 through live chat, email, and phone. We aim to respond to all inquiries within 2 hours for email and under 60 seconds for live chat. Contact us at [email protected] or through the live chat feature on our website.

12.2 Complaint Handling

Betlori takes all complaints seriously and investigates each case thoroughly. Complaints are typically resolved within 5 business days. If you are not satisfied with our resolution, you may contact the Malta Gaming Authority for further assistance.

13. Anti-Money Laundering

13.1 AML Compliance

We maintain strict anti-money laundering procedures in compliance with international regulations. Suspicious transactions are reported to relevant authorities. Large deposits or withdrawal patterns inconsistent with normal gambling activity may trigger additional verification requirements.

13.2 Source of Funds

Betlori may request documentation proving the source of deposited funds, particularly for high-value transactions. Failure to provide satisfactory evidence may result in account suspension and funds being held pending investigation.

14. Additional Provisions

14.1 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable.

14.2 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and game rules, constitute the entire agreement between you and Betlori. They supersede all prior agreements, communications, and understandings relating to your use of our services.

14.3 Language

The English version of these Terms and Conditions is the authoritative text. Translations provided in other languages are for convenience only. In case of discrepancies, the English version prevails.

By creating an account and using Betlori, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. We wish you an enjoyable and responsible gaming experience.

For questions regarding these terms, please contact our support team at [email protected].